Shipping Policy

Last Updated: January 13, 2024

Our Warehouse Location

All orders are shipped from our state-of-the-art warehouse facility located in Amsterdam, Netherlands. This strategic location allows us to provide fast and reliable express delivery throughout Europe.

1. Shipping Methods

We offer express shipping directly from our warehouse in Netherlands:

2. Processing Time

Orders are typically processed within 1-2 business days at our Netherlands warehouse. Orders placed after 2 PM CET will be processed the next business day.

3. Shipping Costs

Express shipping from our Netherlands warehouse is free on all orders over €100. For orders under €100, shipping costs are calculated at checkout based on your delivery address.

4. Delivery Areas

We currently ship to addresses within the European Union. International shipping is not available at this time.

5. Order Tracking

You will receive a tracking number via email once your order has shipped. You can track your package using the provided tracking number.

6. Delayed Deliveries

While we strive to meet estimated delivery dates, delays may occur due to weather, carrier issues, or other factors beyond our control. We are not liable for delays caused by shipping carriers.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and provide a replacement or refund.

8. Contact Us

For shipping questions, contact us at:

Email: [email protected]
Website: hyperplay.sale